Five operators officially launch global telco AI alliance

globální aliance AI pro telekomunikace

Deutsche Telekom, e& Group, Singtel, SoftBank and SK Telecom officially launched the Global Telco AI Alliance (GTAA) at MWC Barcelona 2024.

During the launch event, the telcos also announced plans to establish a joint venture, through which the companies plan to develop Large Language Models (LLMs) specifically tailored to the needs of telecommunications companies. The LLMs will be designed to help telcos improve their customer interactions via digital assistants and chatbots.

The partners also noted that the main goal of the JV is to develop multilingual LLMs optimized for languages including Korean, English, German, Arabic and Japanese, with plans for additional languages to be agreed among the founding members.

Compared to general LLMs, telco-specific LLMs are more specific to the telecommunications domain and better at understanding user intent, the partners said.

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